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Terms and Conditions

How to Make Your Tour Reservation
Please contact us for assistance at our North America Toll-free 1.877.900.2797 or contact us.

Indian Visas: All visitors need a valid visa for India. The Indian Government has announced and started implementing an e-Tourist Visa for Canada. You can obtain the visa at https://indianvisaonline.gov.in/visa/tvoa.html. You may apply up to 120 days in advance up to 4 days prior to your departure. You are able to also apply for a multiple entry visa online.

Deposit at The Time of Booking: A deposit of 25% of the total invoice is required payable by credit card or check to proceed with reservations. Unless otherwise specified. If you are paying by check, please make checks payable to ‘Cruise Connections Canada’.

FINAL PAYMENT IS DUE 120 DAYS PRIOR TO DEPARTURE unless otherwise specified. Final Payment will be paid automatically with the credit card on file. Please call or email us if you would like to pay your final payment with a check, or a different credit card.

Cancellation Notice: In the event of cancellation, you are solely responsible for any/all penalties imposed by the travel provider, tour operator, air carrier, hotel, etc.). In the event of a delay and you cannot reach the destination, you will be solely responsible for all costs relating to the continuation of my trip. This might include air transportation, ground transportation, and hotel accommodations. In the event of total cancellation, you will be responsible for all penalties imposed by the travel provider.

Cancellation – Cancellation requires written notification and will take effect the day it is received by Explore India. The following penalties will apply:

Cancellation Penalties*

181+ days in advance

No cancellation fees

180-150 days in advance

10% of the total price

149-120 days in advance

20% of the total price

119-90 days in advance

50% of the total price

89-60 days in advance

75% of the total price

59-0 days in advance


*Refers to the Tour portion of the Program. Additional Airline Cancellation Fees may apply.

Read Invoice Thoroughly.
Please thoroughly review this invoice in its entirety. The Customer will be the only recipient of invoices and is solely responsible for conveying all information listed on invoices to all travel companions. Multiple invoices will not be issued. Passenger names should reflect the complete legal names. Notify your Explore India Specialist immediately if changes or corrections are needed.

Read Supplier’s Brochure Carefully.
Supplier brochures contain important information concerning your vacation. Review supplier’s policies concerning cancellation penalties.

Travel Insurance is Strongly Recommended.
By purchasing this tour package you accept and understand that this booking does not automatically include travel insurance. Travel insurance is offered following the purchase of the Tour, or by logging in and viewing your itineraries. Travel Insurance may be added to the booking online, or by calling Explore India. Travel insurance provides protection for the traveler in the event that the trip is canceled due to certain circumstances (for specific inclusions/exclusions, please contact your Explore India Specialist for a detailed insurance brochure. Travel Insurance also protects in the event of most medical emergencies, and in some instances, pre-existing conditions. Some other benefits may include legal assistance, emergency medical evacuation, and travel document and ticket replacement assistance.

Passenger Information: Passengers are responsible for ensuring that Explore India has the correctly spelled name as appear on your traveling documents, address, phone and email data for all passengers. Names printed on the invoice must exactly match the first and last name written in their passport. Explore India will not be responsible for passengers who do not receive an invoice or documents due to inaccurate information.

Documents: Provided that full payment is received no later than your final payment due date documents will be sent 60 days prior to departure by regular mail.

International Airlines: Once issued, tickets are non-refundable. Airline schedules and flights are subject to change without notice. Explore India is not responsible for penalties incurred for tickets.

Seat Selection: As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even canceled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. Explore India shall not be held responsible.

Hotel Accommodation: Will be provided in accordance with the itinerary. We reserve the right to make substitutions with hotels of equal standard. There will be no refunds for any difference in the cost of those accommodations. All rooms are standard twin-bedded rooms with private facilities unless you have specifically requested and paid for an upgraded room category. Special requests such as bed types, smoking preference, and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel’s management on a run-of-house basis. allow visitors to guest rooms.

Public Holiday: Tour dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures.

Tour Pace: India Land programs that encompass multiple days customarily include extensive and prolonged activity, However, each program varies and participants should be prepared to negotiate a mixture of surfaces which may include: inclines, cobblestones, sand, and gravel or natural paths. There may also be a need to climb steps or stairs on occasions and a good amount of walking.

Responsibility: Explore India accepts no liability or responsibility, whether occasioned by railroad, motor coach, private car, boat, aircraft, or during tour activities like elephant rides, camel rides, safari’s etc. or any other conveyance, for any injury, damages, loss, accident, delay or irregularity which may be occasioned either by reason or defect, through the acts or defaults of any company or person, or in carrying out the arrangements of the tour as a result of any cause beyond the control Explore India a div. of Cruise Connections. You specifically release Explore India from any and all claims for loss or damage to baggage or property, or from personal injuries or death, or from loss from delay, arising out of the acts, omissions or negligence of any other party, such as air carriers, hotels, sightseeing tour operators, restaurateurs, transportation providers, medical personnel, or other providers of services or facilities. All arrangements made for you with independent contractors, including medical services, are made solely for Your convenience and are done at Your own risk and cost. Explore India shall not be liable for delay or inability to perform any portion of the tour caused by or arising out of strikes, lockout or labor difficulties or shortages whether or not the carrier is a party thereto, or explosion, fire, collision, standing or foundering of the vessel or breakdown or failure of or damage to the vessel or its hull or machinery or fittings howsoever and whosesoever any or the same may arise or be caused, or civil commotion, riot, insurrection, war, government restraint, requisitioning of the vessel, political disturbance, acts or threats of terrorism, inability to secure or failure of supplies including fuel, Acts of God, or other circumstances beyond its control. Due to government regulations.

All tours are subject to availability. All rates are subject to change & availability at time of booking. Explore India and Cruise Connections reserve the right to correct errors and omissions. BPCPA #28364