Darjeeling in the Himalayan Foothills

I just want to drop you a line to commend you on our first class recent tour of India. Everything was first rate. I could not complain about a single thing in terms of our accommodations, guides, transportation and itinerary. I would recommend your company as 'the' way to see India, particularly for women or first time visitors. You have great people working for you in India. I would particularly like to acknowledge Youvee, our travelling companion and Naresh and Das, our van drivers. They spent 5 days with us. Together the three of them catered to our every wish and went out of their way to insure our safety and well being. Youvee handled arrangements such that we never had to wait. He accompanied us on our journeys, deflecting hawkers with innovation and compassion for both us and them. He maintained a pleasant attitude and fit in well with our group. We enjoyed him immensely and really appreciated having him with us. We were sad to leave him. He will make an excellent guide. Das was the driver's assistant. Das was always visible when we exited a venue, pointing the way to our van. You couldn't miss his big smile and warm eyes. For some excursions, such as the sunset walk through Pushkar, Das accompanied the group providing and extra male presence and an extra set of eyes. I for one did not show enough fear of the oxen and Das was there to ensure I gave them ...... and their droppings ........ a wide birth. When we went to the train station in Jaipur, we were pleased to see Das on the train platform as we waited for our train to enter the station. He was there once again to provide an extra buffer with Youvee, as we attracted a lot of attention from other travellers. He truly went above and beyond the call of duty. Naresh, our driver, was amazing. From the moment we sat in his van we knew we were in the hands of a master. Coming from a small town of 12, 000 people, where people all drive in the same direction on the same side of the highway, we did find the traffic patterns of India beyond our understanding, but never once were we fearful. Naresh drove with skill and patience. When he delivered us to a sight, it was as close to the entrance as was physically possible. When we came out of a venue, our van was parked in a choice location. At one particular venue the hawkers were so intense that a long walk may have been disturbing, but because the van was right there, we all tumbled into the van and were able to laugh at our experience with the hawkers rather than be disturbed by it. We were sad to leave Naresh and Das in Jaipur, but it was a very pleasant surprise to find Naresh's smiling face waiting for us at the airport upon our return to Dahli. He is a special driver. Shamir showed us every major sight in Delhi that we could fit into 2 days. He left no monument unturned. Mr. Singh in Oudiapur is a fountain of knowledge and a born teacher. He is definitely a keeper. And Johnnie in Varannassi is a mover and a shaker. He bargains hard on behalf of his clients, shows great consideration for their needs, and is very open, gregarious and entertaining as a guide. I truly enjoyed Johnnie. And Joshi is a true professional. All of the guides and drivers know Joshi and aim to please him. It is obvious that he does a great job of overseeing the players, checking in with them frequently, and checking in with the clients to double check that everything is going smoothly. Everyone works very hard, round the clock, to insure your clients have a very positive experience while in their care. Again, if any of my friends or acquaintances are planning a trip to India, I will definitely recommend your services. Thank you so much for a wonderful adventure.

It has been a couple of months since we returned from our private tour in India. It is still on our minds, we had such a wonderful time. I wanted to contact you much sooner to let you know but with illness in our families, the holidays and business the time has passed so quickly. We really wanted to thank you for setting up such a great trip - our driver, Harpal, was excellent. He made the long drives enjoyable and took very good care of us, especially when David got sick for a few days. His care and attention to us let us relax and feel safe, which made the trip even more enjoyable. The guides were really good, the sites amazing, the hotels - especially Agra - We were lucky enough to see a tiger walk right past our jeep. The trip was memorable, exciting and romantic. My husband and I would highly recommend it as everything was taken care of and we had no worries or concerns once we met our driver and guide upon arriving at the Delhi airport. A truly exceptional experience and we are so glad we chose to book with Explore India. Thank you again. Regards,

We have finally got a minute to collect our thoughts and tell you what a fabulous trip we had with you and your team. Since returning on November 23rd from our 35 day trip of a lifetime to India, it was everything we had hoped for. As our guide in Varanasi said when speaking of his city, some people hate it and some people love it, but nobody will ever forget it. We think this thought could well apply to India in general. With that in mind, WE LOVED IT and will never forget it. You were the perfect tour director, with your great attention to detail and endless personal connections making everything seem so seamless for us. Your team through the trip were wonderful ambassadors for the country; they loved their work and loved to tell us about India. We were so glad that you sold us on including Kashmir in the itinerary; it is a very special place, I have about 3000 photos to cull and organize, and these will provide hours of memories. When I get them sorted, I will send along a few for your files.

I am sorry we took so long in replying to you. I came down with Delhi Belly after I got back to Canada!!!! We want to thank you for the most amazing trip of our life. It was so beautifully arranged. First of all Mandira thank you so much for all of our pre-flight information, booking our seats together and everything else you did to make this trip unforgettable. Nazir: Your company is the absolute best for touring India. The hotels we stayed at were super, except I have very long legs and beds that are about 2 feet off the ground and toilets that are low were a little challenging!! I managed but was extremely happy to get back to my very high bed! The food and care we received from Rajan greeting us at the airport, 4 very tired and shell-shocked individuals to taking us safely to our hotel. His presence throughout was a comfort. The best part was Ravi. What a very knowledgeably, thoughtful and considerate guide. He became a part of our family very quickly. He was always helping Mom, Marg Ann and it truly felt like we always being taken care of. Ravi anticipated that we needed to make bathroom breaks and lunch breaks on our trip. I am a diabetic and needed to eat regularly. He made sure the places were good for us to have a break and eat something. He herded us like cats through the various sites, helped us to get to an ATM and cross the street together in Delhi, Agra and Jaipur. I feel like I should get a t-shirt made saying” I survived crossing a street in India!” When he took us to our various shopping places he left us alone to do our stuff but if we needed an opinion or advice we could ask him. The saddest part was him leaving us in Kathmandu. Niraj was great, a young Ravi in training. We completely understood but we did feel a little lost. We were split up during our flight back to Delhi and my husband never got any lunch on Jet. Ravi would never have let any of that happen. I have recommended your company and the tour to everyone. My brother in Malaysia is interested. We wish you great success in all that you do and would like to tour with you again. I wish that you would work in other areas as I would trust your company any day. I was a little apprehensive at first but your company more than delivered. Your brother, Mansoor in India was our money exchanger to anything that was needed in-between. Explore India was awesome both in Canada and India. Our friend Colin was a Buddhist Monk and had helped the Drepung Gomang Monastery in Karnataka. They wanted to build a stupa for him and when I spoke to our friend he said that I could courier the ashes to the Monastery. I had no problems taking it out of Canada, unfortunately the no couriers would handle the urn. I spoke with Ravi and he spoke with Mansoor and I had 2 options. Neither of which were viable. So Colin made the trip with us to Kathmandu. With Ravi and Niraj’s suggestions we released him into the Ganges at Pashupatimath Temple. We were very happy to accomplish this. The Monastery has also said it was exactly what Colin would have wanted. I tell you this so that you can understand the depth of the compassion of your employees, now friends. Thank you so much for everything and we wish you great success in all that you do. Yours Truly Corinne & Mike

We had a fantastic time on your organized tour over the 12 nights and 13 days spent in India. Your contact in New Delhi Mr. K.R.Joshi was very helpful. He met us at the Park Hotel the 1st day we went there. He gave us all the Hotel Vouchers, Travel Car arrangements, Rail sleeper car Tickets and the internal Flight Travel Vouchers. He stayed in touch with us all the time and contacted us through the various drivers in all the Cities. He also met us on the eve of our departure. Also we have to mention your contact in Srinagar, Kashmir, Mr. Rafeek. He booked us in a super luxury Houseboat. He brought us new towels and soap from his own home as the ones supplied by the Boathouse were not too good. The boat house-keeper was excellent. He served the meals personally and waited on us till we finished the meal. The meals supplied by him were really good. He made special Kashmir Biriyani and mutton curry for us for the last dinner. We also have to mention about your driver Mr. Hilal in Srinagar who brought us to the local airport from the boat-house. He came with us right through to airport security with our luggage and booked us at the check-in desk and took us to the Airport gate for our flight. He was very helpful as not many clerks at this airport spoke English and the security was very strict. All your drivers came on time to pick us for the Tours. They were very courteous and very careful. Your travel guides were very knowledgeable and good. Please mention the baggage allowance in writing along with your e-tickets. We had difficulty at Varnasi Airport with the check-in clerk. She said we both can take only two pieces with a combined weight of 40 kg. She delayed us over 25 minutes at the check-in and we had remove some clothes from our bags into our hand luggage. This is the only snag we had in India. We would gladly recommend your services and travel bookings to other Canadians who would like to see a good part of India. Also we would like to advise people never to travel on your own to a country like India.

Hi Nazir, I am writing to thank you for organizing an amazing trip for us. Mandira, you impressed us before we left Toronto with how effective and attentive you were in making sure we had everything. Your customer service was excellent.  Thank you.  We had a fantastic time in India.   The trip was well organized.  The culture, food, people, shopping, and places were all amazing.   Each city had something special to offer.  We were well taken care of by Ajur, Arvin, Parveen, and Sonu.   We spent a lot of our time with Ajur, Parveen, and Sonu.  These guys are amazing.   Our driver handled the bus and road with expertise and safety.   Sonu was so amazing.  Always there to greet us off and on the bus and always hand sanitizer ready for us, providing us with water and snacks. He is very attentive and works really hard.  Our group was fantastic, really great folks.  We will definitely recommend your company to others and we can’t wait to explore the rest of India in the near future.

Hello Mandira and Nazir, We just wanted to thank you for all the help and suggestions during the planning of our recent trip. We had a great time and enjoyed visiting both India and Nepal. We feel that we gained a good glimpse of their history, culture and way of life. Trip organization, our guides, hotels, meals were all superb. We felt safe and well taken care of at all times. Above all, we had fun! Thank you, Zuzana and Allan

Sorry for the late reply, but Violet and I have been working on – stop since our return from India if February. We have been to many places, but India was by far the most exotic and wonderful country we have ever seen. The people, sights, food, cultures were amazing!  There was nothing that we could mention to improve the experience.  It really was extraordinary. We wish we could have stayed longer.  In fact, if we had known about the extension to southern India, we would have booked that too. Your staff was exceptional.  Everyone was very professional and extremely helpful at all times. We have already recommended your company to several of our friends, and we hope to go back to India with you as soon as we can. Violet and I are already thinking about getting away again.  We are booked to go to the Oceania cruise event on Sunday, April 24th We are extremely happy with the level of service and the quality the Explore India has provided. If you ever need a reference please do not hesitate to ask. Thank you for everything,

Hi Nazir, Well it has been more than a couple of months since we returned from our tour of Incredible India! Overall I had an amazing time and have told everyone I run into, that Explore India is a great travel company and going on a trip to India is truly a trip of a lifetime. HIGHLIGHTS: Your company is very organized and we saw so many sights in a short time. All the transportation - coach, jeeps, train, plane and camels were just great. The logistics of travelling between town and around town, went very well. Hotels: again 10/10. The tent - well - we would probably pass on that down the road. Food - all the restaurants were good and the choice of cuisine just great. BUT - there was too much food! Having 3 meals a day is way too much food. I would much rather have just breakfast and dinner included - and purchase a light snack for lunch wherever we might be - for lunch. I gained 10 pounds - UG... ACTIVITIES: Tours of the monuments, forts, Palaces and Temples were fine. I know you cannot please all the people all the time! - so some are more interesting and some less!. In Jaipur the visit to Jantar Mantar was the least interesting of the whole trip - I would much rather have gone to see the area where the set was for the movie Best Exotic Marigold Hotel. GUIDES: Tahir was a delight to have as our guide. And all the other staff looking after us - did an incredible job All 10/10! So...much success with your company. With the Canadian dollar down and portfolios dropping, my travel plans for the immediate future are on hold. Hopefully, things will turn around soon! Cheers, And thanks again for hosting our trip to Incredible India! Sincerely,

I want to thank you for the trip we had with your Explore India. It was an amazing experience for us and we are grateful to you for having arranged it all so skillfully. It was our first tour with a group and we were pleased with the size of the group and the quality of the tour. You did a great job of moving us around the country to see very different parts of India. Thank you as well for the extra meals you provided - it was greatly appreciated. I also want to say that the staff you hired was excellent. Our guides were knowledgeable and experienced. Jha Rahi in Varanasi was particularly interesting. It was very nice in the first week to have both Saral and Rajeev. Their skills compliment each other very well. Saral is a terrific and knowledgeable guide, and Rajeev makes you feel like he can handle any situation with ease, hence makes you really believe that nothing can or will go wrong. Thanks again and we will recommend your tour to others.